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Refund Policy

Refund and Cancellation Policy

 

Last updated: 1 January 2026

 

At amenfaithfulantrue.com, we value transparency and fairness. This Refund and Cancellation Policy outlines the conditions under which refunds or cancellations may be requested.

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1. General Policy

Since amenfaithfulantrue.com primarily provides faith-based content, services, or digital materials, refunds are handled according to the nature of the product or service purchased.

Please read this policy carefully before making any purchase or donation.

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2. Digital Products and Online Services

For digital products, downloadable materials, or online services:

  • Once a digital product or service has been delivered or accessed, no refunds will be issued, as digital items cannot be returned.

  • If you face technical issues accessing your purchase, please contact us and we will make reasonable efforts to resolve the issue.

3. Donations

All donations made through amenfaithfulantrue.com are voluntary and non-refundable, unless otherwise required by law.

Please ensure the amount and purpose are correct before completing your donation.

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4. Physical Products (If Applicable)

If physical products are offered in the future, the following conditions will apply:

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Eligibility for Refund or Replacement

You may request a refund or replacement if:

  • The product is damaged upon delivery

  • The wrong item was delivered

  • The item is defective

Requests must be made within 48 hours of delivery, along with proof (photos or videos).

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Non-Refundable Situations

Refunds will not be provided if:

  • The product has been used or damaged after delivery

  • The issue is reported after 48 hours

  • The damage is due to misuse or mishandling

  • Incorrect address or customer unavailability caused delivery failure

5. Cancellation Policy

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Order Cancellation

  • Orders may be cancelled before they are processed or dispatched.

  • Once an order has been shipped or a service has begun, cancellation is not possible.

To request cancellation, please contact us as soon as possible.

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6. Refund Processing Time

If a refund is approved:

  • Refunds will be processed within 7–10 business days

  • The amount will be refunded using the original payment method

  • Processing time may vary depending on your bank or payment provider

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7. Changes to This Policy

We reserve the right to update or modify this Refund and Cancellation Policy at any time. Changes will be effective immediately upon posting on this page.

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8. Contact Information

For refund or cancellation-related queries, please contact us:

Website: https://amenfaithfulantrue.com
Email: marcelmyrthong@gmail.com
Phone: +91 87947 51376

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