Cancellation Policy
Website: www.amenfaithfulandtrue.com
Effective Date: 17th April 2025
1. Overview
At Amen Faithful and True, we strive to provide quality products and services to our customers. This Cancellation Policy outlines the terms and conditions under which you may cancel orders, subscriptions, or services purchased through our website.
2. Order Cancellation
2.1 Before Order Processing
You may cancel your order before it has been processed or shipped by contacting us immediately at:📧 marcelmyrthong@gmail.com If your request is received in time, we will cancel your order and issue a full refund.
2.2 After Order Processing
Once an order has been processed or shipped, it cannot be canceled. However, you may be eligible for a return or refund in accordance with our Refund Policy.
3. Digital Products & Services
For digital products (such as downloadable content, courses, or subscriptions):Orders cannot be canceled once access has been granted or the product has been delivered.If you experience technical issues, please contact us for assistance.
4. Subscription Cancellation
If you have subscribed to any recurring service:You may cancel your subscription at any time before the next billing cycle.Cancellation will take effect at the end of the current billing period.No partial refunds will be provided for unused time.
5. Custom or Personalized Orders
For custom-made or personalized items:Cancellation is only allowed within 24 hours of placing the order.After this period, production may begin and cancellation will not be possible.
6. How to Request a CancellationTo request a cancellation, please contact us with the following details:Full NameOrder NumberReason for CancellationSend your request to:📧 marcelmyrthong@gmail.com
7. Refunds After Cancellation
If your cancellation request is approved:Refunds will be processed within 5–10 business days.The refund will be issued to your original payment method.
8. Changes to This Policy
We reserve the right to update or modify this Cancellation Policy at any time. Changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions about this Cancellation Policy, please contact us:
📧 Email: marcelmyrthong@gmail.com
🌐 Website: www.amenfaithfulandtrue.com
Thank you for trusting Amen Faithful and True.